Frequently Asked Questions

• How does the Thegeniusfriends.com work?

  The easest way to accademic success is ordering a paper from thegeniusfriends.com. All you have to do is to fill in the order form , proceed with checkout and wait for your assignment to be done within the time-limit you specify then it is sent to you.

  Steps to place order

  
  
  1. Fill in the order form
     Please provide all the instruction needed to in accordance with your assignment. If any files acompany the assignment upload them too. Incase you have questions while filling the order form, you can talk to our always online genius customer service. Once you complete this step, you will be given your own dashboard where you will monitor all assignment. These include completed projects, essays, programming tasks, thesis, desertations and any other writing assignments or homework give. Incase there are any special software to be used, kindly indicate this when submitting your order.
  2. Checkout using Paypal
     Once you have completed filling your order's intructions, proceed to pay for order. Our payment method is very secure and trusted. Immediately checkout is finished, your paper is ready to be assigned a writer. Payment can be made progressively for assignments or papers require progressive delivery. We also provide many offers and discounts. Please check out Discounts and offers page for more.
  3. Qualified genius writer is assigned to your order.
     
  The most qualified friendly genius writer is then assigned to your order. The writer begins working on the assignment immediately. You dear genius client, also have the ability to choose the writer of your choice. You can also leave a comment about our services and also rate our friendly writers.
  4. Quality Check and Order Submission
  Our Highest ranking specialists in a that field checks for plagiarism, if the essay or assignment meets all the instructions given and any other quality measures check. Once the order is confirmed, it is sent to you in your dashboard. You then get notification that your order has been sent.

• Is your service confidential?

  YES When placng an order with us, we ask you to provide some of you personal information, that is: Your email, name and phone-number. Regardless, this infomation is stored safely in our encrypted databases. We guarantee that your email will not be used for add or any other services besides submitting orders and other relevant notifications. Moreover, kindly note that our representative will never ask you to provide your credit card information via phone conversation or chats.This is only done during cheking out via Paypal. Please check our Privacy Policy page

  for more.

• Is it ethical to receive your help for my work?

  YES. Seeking help from us is not forbidden in any College, Highschool or University. We help you gain additional knowledge to what you get in shool. It is just like hiring a private tutor to help in assignments. We help solve you academic assignment problems and other challenges

  We offer unique model papers that can be utilized legitimately in various ways, if appropriately referenced:

  • Giving you ideas for your own projects
  • To help you have a better understanding of your project
  • Direct citation

  Regardless, check your school/college approaches, including their meaning of counterfeiting and summarize before utilizing our administrations. Settle on cognizant choices with respect to your training.

• How is payment for the custom written paper done? Is it safe to submit payments through your site?

  thegeniusfriends.com cooperates with PayPal in ensuring security, safety and speed of paying for you assignments. These method of pament had is legal and gloabally accepted. After completing the order form you will be redirected to Paypal's payment page to complete the checkout process.

• Why is the price so low/high?

  Our service fees are slightly higher than the industry's average. This is because you will receive personal service, form a genius friend. Never fall  into a trap of ordering from a service with the writing fees lower than $9 per page averagely. Can you  imagine a professional writer, who would write a good paper for less than $7/page? (This is the maximum of  what writers can get out of $10). Most probably, your paper will be immediately resold to essay banks to cover  the difference, or the paper will be written by some cheap amateur student, and you will fail to receive a good  work. We do not resell any papers. The price that our customers pay for the service is just enough for us not to do that.

• Can i be refunded my money in case of anytihng?

  Yes. We have a money back guarantee. Kindly visit our Money Back Guarantee to find out how this can be achieved. .

• Who will write my custom paper?

  Immediately you place an order, the management will assign it to the most suitable genius friend to work on it.

  • Send instructions while order is still being written.
  • Request a specific genius writer or choose one for the returning customers

  We guarantee that your custom writing order will be done by one of our friendly genius writers. All writing orders pass through the highest ranking professionals to be checked for quality before being submitted.

  Can I choose a specific writer? 

  If you are a returning customer with our company, you have an opportunity to request the writer who has previously completed an order for you. When placing an order, you need to click on the “I want a specific writer” option and choose that writer from the drop-down list.  

  Where is my writer from?

  We hire genius writers from all over the world, who have specialized in different fields.

  Can I talk to the writer who will be writing my paper?
  YES. We have a live chat on your dashboard where you can communicate with customer care or your the writer.

• Can plagiarism occur in a completed assignment?

  No Every order is original.We have our wo softwares of cheking for plagiarsm. You can also use other commonly known services like (ex. Turnitin.com or grammarly.com). We therefore do not report to any public databases, hence such checking is safe. Our company provides a 'plagiarism-free' guaranteethat ensures your paper to be checked for its uniqueness.

• Do you re-use papers?

  No, we do not keep these in our database. All papers you order from us are written from scratch.

• What is the format of your custom essays?

  We use universal formats for our papers, according to your instructions: 1-inch margins on all sides, 275 words per page,  with 12 point Times New Roman/Arial font, double-spaced. If you need special formatting for your paper,  please include these requirements while filling the order form

• What is Progressive Delivery service and how does it work?

  it is a unique special services, used mainly to help in extended orders. Such academic works as incremental programming tasks, Theses, Dissertations, Capstone Projects, etc., to be given in parts, as the writer continues. This is achieved though:

  1. Pay for your order in segments;
  2. Communicate with writer (if you want to);
  3. Receive the Thesis/Dissertation or program part by part or even Chapter by Chapter;
  4. Plan and schedule your academic work in advance.

• How do I send my case code/study/articles/materials to the writer?

  Once you complete filling the order form, you will be given a Dashboard. Any of the required case studies/articles/materials can be attached directly to the 'Files'  list of your Personal order page if you have previously selected this option in the order form. As soon as the materials  are uploaded in that list they become visible for the writer. If you experience any difficulties with uploading your files,  feel free to contact our operator and ask for assistance.

• What is my personal Dashboard How does it work?

  'Personal Dashboard' is a section where you can monitor and keep track of you order. it contains:

  1. List of completed orders
  2. Orders in progress
  3. Financial Details (Pending and Completed)

  For each order, you will be able to communicate with the support team of your writer in real time.

• I have forgotten my password what do i do?

  When you go to the Login page, you will be provided with "forgot password" option. Use this option to reset you password. You will be required to validate the process by clicking a link in your email address.

• The deadline is due and I haven`t received my custom paper or assignment.

  Contact us immediately. You can either call us, visit our contact us page or use the live chat present in you dashboard. We shall respond immediately Some of the reasons for this are:

  1. You supplied the wrong email address.
  or
  2. You SPAM cant allow messages from our site.
  3. The genius writer is waiting for your response concerning a certain issue before proceeding
  4. The assignment is being checked for plagiarism .etc....

• What if I do not like my custom paper?

  In such a case, we always allow suggestions and further instruction concerning that task. You are allowed to request for a revision. Please visit our Revision Ploicy to know how, when and under what circumstances you can ask for a revision.

• We major in Complex (Technical) Assignments

  This is a task that demands for special knowledge and more advanced research skills. Consequently, writers with such qualities should be compensated accordingly. These are some of these disciplines:

  • Accounting
  • Architecture, Building and Planning
  • Chemistry
  • Computer science
  • Finance
  • Mathematics
  • Physics
  • Statistics
  • IT, Web
  • Biology (and other Life Sciences)
  • Civil Engineering
  • Engineering